We recommend giving yourself a weeks grace between receiving our delivery and having your fitter start work.

Installing our fronts, cover panels and toe-kicks is the same as with IKEA's own items. Standard sized fronts will be supplied with pre-drilled holes for drawer runners and hinge cups, handles will be fitted as required. Any custom-sized fronts will need to have their hinge cups drills on-site - this is an easy job for a kitchen fitter with a 35mm hinge boring drill. For accuracy please expect to trim cover panels, toe-kicks and countertops will on-site.

Each item will be engraved with a number that corresponds to your IKEA plan

Hinges and drawer runners should be purchased from IKEA, we will supply plinth clips with your order.

For more on installation see our Installation Guide.

For more on non-IKEA integrated appliances see our Guide to Using Non-IKEA Appliances.

Installation of countertops should be carried out by an experienced fitter. There's no need to finish and polish an edge that won't be visible, we label the 4 sides of a worktop with Front, Back, Left and Right so signify which edges require finishing.

For more on fitting, countertops see our Worktop Installation Guide.
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Wood faced ply is protected with two layers of Saicos hard wax oil. Dirt and splashes are best removed promptly with a damp cloth only.

Formica or Fenix faced ply - please see the Cleaning and Maintenance guides on the links below to make sure the material is right for you.
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​Formica faced ply (page 10)

Fenix faced ply

We finish the ply edges of each item using premium Saicos hard wax oil. The oil is Formaldehyde free, crack resistant and naturally filters UV light, delaying the natural yellowing of the wood over time. The oil creates a water-resistant protective barrier on the wood whilst retaining its beautiful natural appearance.

We understand that design and construction changes often occur, sometimes even after an order is placed. We will accommodate any requests for revisions up to 1 week after payment, and as long as they are minor changes (e.g. a handle or hinge position) it will be free of charge. If material usage and order value increases, we will invoice the difference. If you need to make changes that reduce the size of your order, it's not possible to make any partial refunds once we have ordered our materials.

After the 1 week period, any changes will also be subject to a flat $130 Change Request Fee which must be paid before production starts or continues on your fronts.

We always do our best to keep to original delivery dates but please be aware that late changes could also delay your order.

All goods purchased from Plykea Inc are made to order and so unfortunately we are unable to offer a refund if you simply change your mind.

We are unable to refund or replace items ordered in error - it is the responsibility of you the customer to ensure you have ordered the correct items before completing any purchase. For this reason, we encourage you to send us your kitchen design before completing your order so we can check you have all the items you need.

Please check all the parcels are delivered intact and without damage. If your parcel packaging was damaged during transit please check the items and email us within 48 hours of the delivery with any issues (please include photos).

We have a rigorous QC process to check our products before we dispatch them. In the unlikely event that you receive a faulty or damaged item, we will, of course, repair or replace it as necessary. We understand that you may not immediately fit your kitchen so once you've fully unpacked your order, faulty or damaged items must be reported to us within 7 days of receiving them.

Please check all items before installing. In the case of countertops, if you do encounter a problem, please do not fit the countertops before contacting us. Once fitted we are unable to take responsibility for damaged countertops.

Shortening the length of time between delivery and installation can really help to minimise damage on site. Unfortunately, we have visited many sites and seen too many of our products in compromised situations. We recommend taking delivery of our products in a clean, dust-free space where building work is complete and the risk of damage is very low.

We hope this information confirms your decision to use a US based manufacturer producing a quality product using high-quality materials.